EVERY
QUESTION.

We're targeting $350–550 USD at general availability. Early-access members from the first 500 list will receive a meaningful discount — exact amount confirmed when production opens. We'll share full pricing before asking for any payment. No pricing surprises after you've waited.

No. The reservation list is completely free. We don't collect payment until production is confirmed and ready. You'll receive an email with full details before any purchase decision is required.

Because we're still in development. Final pricing depends on tooling costs, certification testing, component negotiations, and production volume. $350–550 is our target range — we're not hiding a $900 watch behind it. We'll narrow to an exact price when we open production orders.

Possibly, via third-party services like Afterpay or Klarna. We'll confirm what's available when production orders open. The target price is specifically chosen to be reachable without financing — but we understand not everyone wants to pay upfront.

United States initially, with international shipping planned for general availability. Canada, UK, Australia, and the EU are on the list — specific customs and duty situations for those regions will be confirmed before production. If you're international and want to be notified, reserve a spot anyway.

Targeting the first half of 2027 for early-access shipments. No firm date until certification testing is complete. We'd rather ship late and right than on time and wrong. You'll receive timeline updates by email.

Full insured shipping with tracking for all orders. Specific carrier TBD at production. Watch orders include insurance coverage for value in transit. Signature confirmation on delivery.

We're targeting a 2-year warranty covering manufacturing defects. This covers movement failure, case integrity issues, crystal defects, and crown/bezel mechanism failures. It does not cover physical damage from misuse, though we're aware what "misuse" looks like for first responders — our warranty scope will reflect that. Full terms at production.

US-based service center at launch. Movement services (mainspring, cleaning, regulation) handled domestically — we're not going to ask you to ship a watch to Switzerland and wait 6 months. Turn-around target is under 30 days for standard service.

Email us. We'll handle it case by case. If the failure is a defect and you can document the deployment context, we'll expedite service. First responders are our entire reason for existing — a warranty claim from someone on deployment gets priority.

44mm case diameter, 12.5mm thickness. Lug-to-lug approximately 50mm. It's a substantial watch — sized for readability and glove operability. It's not a dress watch. If you're on a small wrist, the 44mm may feel large. We're collecting sizing feedback from the first 500 to determine if a 42mm variant makes sense.

Short, Regular, Long, and XL. Quick-swap system means changing strap length is a 30-second field operation. Every watch ships with Regular + one additional length based on wrist measurement you provide at order. Extra strap lengths available separately.

Yes — but it depends on the glove. Tested to fit under nitrile and thin neoprene gloves with the strap on the tighter setting. Structure firefighting gloves require more clearance — we test every prototype with structure gloves specifically, which is more demanding than most duty gloves. If it fits under a structure fire glove, it fits under anything else.

Yes. Department group purchases (10+ units) receive negotiated pricing. Email martino@polsia.app with your department name, size, and purchase timeline and we'll work out details directly. We want watches in firehouses, on rigs, and on patrol — bulk pricing reflects that.

We're working to accommodate institutional procurement processes. This depends on your department's procurement system — some are straightforward, others require vendor registration. Contact us early in the process and we'll work through it with you.

We're evaluating this. Case back engraving (badge number, department seal) is technically feasible. Minimum quantities apply for custom configurations. Contact us with specifics and we'll tell you what's possible.

Yes. Tritium gas tubes used in watches emit beta radiation — low-energy electrons that cannot penetrate the skin or the glass tube they're sealed in. The radiation hazard is zero during normal wear. Even if a tube were broken (extremely unlikely given the sealed construction), the amount of tritium in a single watch tube is far below any regulatory threshold for health concern. Tritium watches are worn by nuclear regulatory workers, military personnel, and first responders worldwide without incident.

Yes. T100 tritium gas tubes in self-luminous devices like watches are NRC-exempt under 10 CFR 32.22 at their activity level. No license is required for personal use, carry, or import. Tritium watches are sold commercially in the US without restriction.

Most countries (EU, UK, Canada, Australia) permit personal import and use of tritium watches. A small number of countries have restrictions on tritium imports. We'll provide a country-specific FAQ with international orders. For US-based first responders: no issues.

Yes. Tritium has a half-life of 12.32 years — output halves every 12+ years. After 12 years, it's still functional, just at half brightness. Most duty watches are replaced or serviced well before that window. The C3 Super-LumiNova layer compensates during light-charged conditions; tritium provides the baseline floor. See the Specs page for the full illumination system explanation.

Luminox is a legitimate watch brand with good tritium illumination and reasonable durability. The key gaps: Luminox crowns are standard 4–5mm — not glove-operable. The watches use mineral crystal instead of sapphire. And critically, Luminox was never designed around first responder occupational requirements — it was designed for Navy SEALs, which have different use cases. Martino is designed around structural firefighting, EMS field operations, and patrol — different demands.

G-Shock is excellent at what it does: inexpensive, shock-resistant, feature-rich. For first responder duty use, the issues are: digital display requires a button press for backlighting, no analog sweep second hand for CPR timing, and it reads as civilian gear in professional plainclothes contexts. G-Shock is a good backup watch. It's not an occupational primary for someone who needs to time medications, track elapsed shifts, and look professional off-duty.

Marathon makes excellent watches — Canadian military-specification, sapphire crystal, tritium, 300M water resistance. The main differences: Marathon starts at $680 and reaches $900+, which is significant for a duty watch. Their crown ergonomics are better than standard (6mm) but not 8mm. And their product line targets military rather than EMS-specific requirements. If the budget isn't a constraint, Marathon is a quality choice. Martino targets better value for first responders who need occupational-grade specs without the military procurement price.

No. "Tactical" is a marketing category built around aesthetics, not function. Martino is an occupational watch — designed around the specific demands of specific jobs, tested by the people who work them. No camo, no night-vision-compatible red dial, no operator branding. Just a watch that does what it needs to do, reliably, for 24 hours straight.

Targeting early-access shipments in the first half of 2027. The timeline depends on prototype testing feedback and certification completion. We're not publishing a firm date until we're confident the watch is ready — we'd rather be honest about uncertainty than commit to a date we can't hit.

Because the people on the reservation list aren't just buyers — they're collaborators. Early-access members get involved in fit testing, field feedback, and ergonomic input before the production version locks. Your input changes the physical watch. And for that, you get priority delivery and early-access pricing.

The alternatives that currently exist are covered in the comparisons section above. If you need something right now, Luminox and Marathon are worth looking at. If you can wait, Martino will be worth it.